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Return Policy
Learn more about our return policy.

Books Signed by Ben Kaplan

All books purchased through this website are signed personally by Ben Kaplan, and come with the option of including your own individualized message. Because of this personalization, we unfortunately cannot accept returns on these books.

Downloadable Guides

Due to the electronic nature of such products, we unfortunately cannot accept returns on any Version 1.0 or Version 2.0 downloads. If, however, you have experienced technical difficulties in purchasing, downloading, or using any of these downloadable products, please contact us at sales@waggledancer.com. To learn more about purchasing electronic products from this website, visit the “About Electronic Downloads” page.

Version 1.0 CD-ROMs

Due to the fact that these products are software, we unfortunately cannot accept returns on products purchased. Defective disks will be gladly replaced. If you have experienced technical difficulties in using your CD-ROM, please contact us at sales@waggledancer.com.

Version 2.0 CD-ROMs

Version 2.0 CDs include a hard-cover case that is sealed in shrink wrap. We will accept the return of these products, provided that the plastic shrink wrap is still intact and the product has not been opened, used, or damaged. In order to return a Version 2.0 CD-ROM, please send the product, a copy of your shipping invoice, along with a written reason for the return, to:

Waggle Dancer Media, Inc.
P.O. Box 23577
Portland, OR 97281-3577

 




Store Information:
About Electronic Downloads | Order & Payment Options | Shipping Policy | Return Policy | Help

All orders from our online store are 100% safe and secure. While other websites use 40-bit encryption, we use state-of-the-art 128-bit encryption to transmit your payment information -- the same level of encryption used by leading banks and financial institutions.